Privacy Policy

Effective Date: 2025-02-07

Last Updated: 2025-02-07

Welcome to Package Room (“we,” “us,” or “our”). We are committed to respecting and protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our mobile application (“App”).

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

Email Address: We collect your email address when you create an account or otherwise provide it to us.

Mailing Address and Other Address Details: We collect information related to shipping labels, including recipient and sender addresses.

Other Shipping Label Details: We collect barcodes, delivery dates, and package sizes when you scan shipping labels in the App.

Usage Data

We may collect information about how you access and use the App, including your interactions, IP address, device information, and other diagnostic data for the purpose of improving our services.

Cookies and Tracking Technologies

Our App may use technologies like cookies, beacons, tags, and scripts to collect and track information, as well as to improve and analyze our service. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our App.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain our Service

Use your email address to create and manage your account, authenticate you, and communicate with you about your account and our services.

To Improve and Personalize the App

Analyze usage data to improve our features, troubleshoot issues, and enhance user experience.

To Communicate With You

Send you important updates, such as changes to our App, new features, or policy updates.

Respond to your inquiries, including customer service support.

To Operate Our Business

We may share your information with service providers (e.g., cloud hosting services, email service providers) strictly to enable us to operate and maintain our services.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We only share your information in the following situations:

Service Providers

We share personal information with trusted third parties who help us operate our App (e.g., cloud storage, email platforms). These service providers are contractually bound to protect your information and use it only for the services we request.

Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to provide our services, or as required by law (for example, for tax, legal, or accounting purposes). After that period, we will either delete or anonymize your data.

5. Security of Your Information

We take reasonable precautions to protect your personal information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on where you live, you may have certain rights regarding the personal information we hold about you, such as the right to:

Access your personal information and request a copy.

Correct or update any of your personal information that is inaccurate.

Delete your personal information, under certain circumstances.

Withdraw Consent to our processing of your personal information (when we rely on your consent).

If you wish to exercise any of these rights, please contact us at the email address provided below. We may require you to verify your identity before responding to such requests.

7. Children's Privacy

Our App is not directed to individuals under the age of 18 (or the equivalent minimum age in certain jurisdictions). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take steps to remove that information and terminate any related account.

8. International Data Transfers

If you are accessing our App from outside the country where our servers are located, your personal information may be transferred across international borders. We will take steps to ensure your personal information receives an adequate level of protection in the jurisdictions in which we process it.

9. Links to Other Websites or Services

Our App may contain links to other websites or services that we do not operate. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policies of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App or through other channels. Changes are effective when posted, and we will revise the "Last Updated" date at the top of this page.

By using our App, you acknowledge that you have read and understand this Privacy Policy, and that you agree to all of its terms.